Outlook 2010 / 2013 / 2016
NOTE: If you need to change your password, make sure to first change it from cPanel
Step 1 –Click on File
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-65.png)
Then click on Account Settings and click on Account Settings again
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-66.png)
Step 2 – Select your email account and click on Change
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-67.png)
Step 3 – (1) update your password then (2) click next
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-68.png)
Outlook 2007
NOTE: If you need to change your password, make sure to first change it from cPanel
Step 1 – Click on Tools then Account Settings
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-69.png)
Step 2 – Select your email account and click on Change
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-70.png)
Step 3 – (1) update your password then (2) click Next
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-71.png)
Outlook for Mac
NOTE: If you need to change your password, make sure to first change it from cPanel
Step 1 – Click on Outlook then Preferences
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-72.png)
Then click on Accounts
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-73.png)
Step 2 – Select your account
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-74.png)
Step 3 – Update your password
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-75.png)
Close the window once you’re done
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-76.png)
Mac Mail (new versions)
NOTE: If you need to change your password, make sure to first change it from cPanel
This guide is for newer versions of Mac Mail.
Step 1 – Click on Mail then Preferences
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-77.png)
Then click Account
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-78.png)
Select your account
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-79.png)
And click Server Settings
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-80.png)
Step 2 – Update the password under the Incoming and Outgoing settings
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-81.png)
Step 3 – Click on General and save your changes
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-82.png)
NOTE: On rare occasions, you will still get a password error, even after double checking that you’ve added in the correct password. If this happens, do this:
Step 1 – Click on the settings icon
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-83.png)
Then click on Internet Accounts
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-84.png)
Step 2 – Select the email you’re having trouble with then click Mail Account
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-85.png)
Step 3 – Update your password here and click Sign In
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-86.png)
Mac Mail (old versions)
NOTE: If you need to change your password, make sure to first change it from cPanel
This guide is for older versions of Mac Mail.
Step 1 – Click on Mail then Preferences
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-87.png)
Then click Accounts and select your account
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-89.png)
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-90.png)
Step 2 – Update the password under Incoming Mail Server
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-91.png)
Click on General, hit the save button when prompted then click back on Accounts
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-92.png)
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-93.png)
Step 3 – Click on the option for Outgoing Mail Server Then click on Edit SMTP Server List
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-94.png)
Make sure to select the correct email account from the list
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-95.png)
Step 4 – Update the password and click OK
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-96.png)
Android
NOTE: If you need to change your password, make sure to first change it from cPanel
Step 1 – Click on Settings
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-97.png)
Then click on Accounts
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-98.png)
Select Personal (IMAP) or Personal (POP3) depending on which you use. Most likely it will be IMAP.
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-99.png)
Then select the email account you want to change the password
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-100.png)
Step 2 – Scroll down and click on Incoming Settings
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-101.png)
Update your password and click DONE once complete
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-102.png)
Step 3 – Scroll down and click on Outgoing settings
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-103.png)
Update your password and click DONE once complete
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-104.png)
iPhone / iPad
NOTE: If you need to change your password, make sure to first change it from cPanel
Step 1 – Click Settings
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-105.png)
Then Click Accounts & Passwords
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-106.png)
Step 2 – Select the email account you want to update the password for
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-107.png)
Step 3 – Update the password under the Incoming Mail Server
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-108.png)
Then click DONE at the top of the page. If you get an error just enter your new password again and make sure it’s correct.
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-109.png)
Step 4 – Go back into the email account
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-110.png)
Then click on SMTP
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-111.png)
Now select the Primary Server
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-112.png)
Step 5 – (1) update your password and (2) click Done. If you get an error just enter your new password again and make sure it’s correct.
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-113.png)
Gmail / Google
This guide is is for email accounts that are set up to send/recieve email through Gmail.
NOTE: If you need to change your password, make sure to first change it from cPanel
Step 1 – Log in to gmail.com and click on the Gear icon then Settings
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-114.png)
Step 2 – Click on Accounts and Import, then click edit info for the email you want to edit
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-115.png)
Step 3 – Update the Password then click Save Changes
![](https://kb.buzinessware.com/wp-content/uploads/2018/12/image-116.png)