Outlook 2010 / 2013 / 2016
NOTE: If you need to change your password, make sure to first change it from cPanel
Step 1 –Click on File
Then click on Account Settings and click on Account Settings again
Step 2 – Select your email account and click on Change
Step 3 – (1) update your password then (2) click next
Outlook 2007
NOTE: If you need to change your password, make sure to first change it from cPanel
Step 1 – Click on Tools then Account Settings
Step 2 – Select your email account and click on Change
Step 3 – (1) update your password then (2) click Next
Outlook for Mac
NOTE: If you need to change your password, make sure to first change it from cPanel
Step 1 – Click on Outlook then Preferences
Then click on Accounts
Step 2 – Select your account
Step 3 – Update your password
Close the window once you’re done
Mac Mail (new versions)
NOTE: If you need to change your password, make sure to first change it from cPanel
This guide is for newer versions of Mac Mail.
Step 1 – Click on Mail then Preferences
Then click Account
Select your account
And click Server Settings
Step 2 – Update the password under the Incoming and Outgoing settings
Step 3 – Click on General and save your changes
NOTE: On rare occasions, you will still get a password error, even after double checking that you’ve added in the correct password. If this happens, do this:
Step 1 – Click on the settings icon
Then click on Internet Accounts
Step 2 – Select the email you’re having trouble with then click Mail Account
Step 3 – Update your password here and click Sign In
Mac Mail (old versions)
NOTE: If you need to change your password, make sure to first change it from cPanel
This guide is for older versions of Mac Mail.
Step 1 – Click on Mail then Preferences
Then click Accounts and select your account
Step 2 – Update the password under Incoming Mail Server
Click on General, hit the save button when prompted then click back on Accounts
Step 3 – Click on the option for Outgoing Mail Server Then click on Edit SMTP Server List
Make sure to select the correct email account from the list
Step 4 – Update the password and click OK
Android
NOTE: If you need to change your password, make sure to first change it from cPanel
Step 1 – Click on Settings
Then click on Accounts
Select Personal (IMAP) or Personal (POP3) depending on which you use. Most likely it will be IMAP.
Then select the email account you want to change the password
Step 2 – Scroll down and click on Incoming Settings
Update your password and click DONE once complete
Step 3 – Scroll down and click on Outgoing settings
Update your password and click DONE once complete
iPhone / iPad
NOTE: If you need to change your password, make sure to first change it from cPanel
Step 1 – Click Settings
Then Click Accounts & Passwords
Step 2 – Select the email account you want to update the password for
Step 3 – Update the password under the Incoming Mail Server
Then click DONE at the top of the page. If you get an error just enter your new password again and make sure it’s correct.
Step 4 – Go back into the email account
Then click on SMTP
Now select the Primary Server
Step 5 – (1) update your password and (2) click Done. If you get an error just enter your new password again and make sure it’s correct.
Gmail / Google
This guide is is for email accounts that are set up to send/recieve email through Gmail.
NOTE: If you need to change your password, make sure to first change it from cPanel
Step 1 – Log in to gmail.com and click on the Gear icon then Settings
Step 2 – Click on Accounts and Import, then click edit info for the email you want to edit
Step 3 – Update the Password then click Save Changes
