Before you install an agent, you must download its installation file from the service console.
To download an agent while adding a workload to protect
- In the Cyber Protection console, navigate to Devices > All devices.
- In the upper right, click Add device.
- In the Add devices panel, from the Release channel drop-down menu, select an agent version.
- Previous release – download the agent version from the previous release.
- Current – download the latest available agent version.
- Select the agent that corresponds to the operating system of the workload that you are adding. The Save As dialog opens.
- [Only for Macs with Apple silicon (such as Apple M1) processors] Click Cancel. In the Add Mac panel that opens, click the Download ARM installer link.
- Select a location to save the agent installation file and click Save.
To download an agent for later use
- In the upper right corner of the Cyber Protection console, click the User icon.
- Click Downloads.
- In the Downloads dialog, from the Release channel drop-down menu, select an agent version.
- Previous release – download the agent version from the previous release.
- Current – download the latest available agent version.
- Scroll the list of available installers to locate the agent installer that you need and click the download icon at the end of its row. The Save As dialog opens.
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- Select a location to save the agent installation file and click Save.