How to reset user passwords via Microsoft 365 admin center.

Steps: Reset a business password for a user

1. In the admin center, go to the Users > Active users page.
2. On the Active users page, select the user and then select Reset password.
3. Follow the instructions on the Reset password page to auto-generate a new password for the user or create one for them, and then select Reset.
4. Enter an email address the user can get to so they receive the new password, and follow up with them to make sure they got it.