Installation Instructions
1. Launch IIS Manager
Click Start, Control Panel, Administrative Tools, and then select Internet Information Services (IIS) Manager.
2. Select your server name
In the left Connections menu, select the server name (host) where you want to install the certificate.
3. Navigate to the Security section
In the center menu, click the Server Certificates icon under the Security section near the bottom.
4. Click Complete Certificate Request
In the right Actions menu, click Complete Certificate Request.
5. Browse to your Server Certificate
In the Complete Certificate Request wizard, click “…” to browse and select Your Server Certificate file that was previously saved on your server’s desktop.
6. Name your certificate
Enter a Friendly Name which is an internal reference name to distinguish the file later. We recommend including the CAs name and expiration date.
7. Click OK
Click OK and the newly installed certificate should appear in the refreshed Server Certificate List.
Note: If you receive an error during this step, please reference the “Known Error Messages in IIS 7” section below.
Binding Your Certificate to Your Website
Now, proceed with the remaining steps which will help you assign or bind the SSL certificate to the appropriate website.
1. Access your Sites folder
From the left Connections menu, expand your server’s name, expand the Sites folder, and then select the site (e.g. Default Web Site) that you want to secure.
2. Click Bindings…
In the right Actions menu, click Bindings…
3. Click Add
In Site Bindings…, click Add.
Note: If you already have the appropriate site binding created, click “Edit” and change the SSL Certificate accordingly.
4. Input the following
In Add Site Bindings, enter the following information:
- Type – Select “https”.
- IP Address – Select “All unassigned”. Now, if you have multiple IP addresses, select the correct one that applies.
- Port – Enter “443” unless you are listening to SSL traffic on another port (e.g. 992).
- SSL Certificates – Select the “friendly name” of the SSL certificate you just installed. You can always click “View” to confirm the certificates validity details.
5. Click Ok
Click Ok to finish binding the SSL certificate to your live website.
Congratulations! You’ve successfully installed your SSL certificate! To check your work, visit the website in your browser at https://yourdomain.tld and view the certificate/site information to see if HTTPS/SSL is working properly. Remember, you may need to restart your server for changes to take effect.
To check your server’s configurations more thoroughly, use our SSL Checker Tool or contact our Customer Experience Department for additional assistance.
Known Error Messages in IIS 7
Microsoft IIS 7 is known to generate one of the two error messages: “Cannot find the certificate request associated with this certificate file. A certificate request must be completed on the computer where it was created.” And “ASN1 bad tag value met.”
If you are certain this is the same server where you generated the CSR, then the error may be meaningless and the certificate may have correctly installed. To test this, close the dialog and click “F5” to refresh the list of server certificates. The new certificate should now be in the list, and you can continue with the next step.
However, if the newly installed certificate does not appear in the server certificate list, we recommend you re-issue the certificate with a new CSR and attempt the installation process again. Here are some instructions to guide you through the reissuance process:
1. Generate a new CSR
Generate a new Certificate Signing Request (CSR) in Microsoft IIS 7.
2. Access your Account Control Panel
Log in to your Account Control Panel.
3. Select your Active Certificate
Select your Active Certificate.
4. Click Re-Issue Certificate
Click the Re-Issue Certificate button.
5. Paste your new CSR
Paste in your new CSR.
6. Complete Domain Validation
Submit and complete domain validation again (if required).
7. Save the new certificate
Save the newly issued SSL certificate on your server’s desktop.
8. Repeat the Installation Instructions
Repeat the SSL installation process referencing the above instructions.
Manual Intermediate Installation Instructions
If the intermediate certificates did not successfully install and configure themselves accordingly, please reference the instructions below on how to manually install them in Microsoft IIS 7.
1. Open your Intermediate Certificate
Double-click the previously saved Intermediate Certificate from your server’s desktop and click Open.
2. Click Install Certificate…
In the Certificate, under the General tab, click Install Certificate… to start the importation process and then click Next.
3. Select Place all certificates in the following store
Select Place all certificates in the following store and click Browse.
4. Check Show physical stores
Check the Show physical stores box.
5. Expand Intermediate Certification Authorities
Expand the Intermediate Certification Authorities folder.
6. Select Local Computer
Select Local Computer, click OK, then Finish.
7. Restart your server
Restart your Microsoft IIS server.