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  4. Adding senders to a child account
  1. Home
  2. Website & Marketing
  3. Adding senders to a child account
  1. Home
  2. Website & Marketing
  3. Email Marketing
  4. Adding senders to a child account
  1. Home
  2. Website & Marketing
  3. Adding senders to a child account

Adding senders to a child account

  1. Identifying the domain to be added
    Once you know the email address for your child account’s sender, you need to identify its domain. The text that comes after “@” in the email address is the domain that needs to be added.
    Let’s look at an example:

    Your child account wants to add the sender “[email protected]”. The domain to be added to your list of verified domains is “hellodomain.com”.

    Note: Senders associated to non-professional domains like @gmail, @yahoo, @outlook email addresses are not supported for child accounts. Because your child accounts don’t own the domain, the domain is not able to be verified.

  2. Adding the sender’s domain to your parent account
    From your parent account, click on Senders & IP in the top right hand menu.

    • Click on the Domains tab.
    • Click on + ADD A NEW DOMAIN button.
      In the pop-up window that appears, type the domain name for the sender of your child account and click on Save.
  3. Creating the sender on the child account
    Now your child account will be able to add any sender with this domain name (@hellodomain.com) from their accounts.
    To add a sender on the child account, the user for your child account would go to Settings and click Configure under “Your Senders”.

    • Then click on + Add a Sender.
    • Type
      • Sender Name
      • From Email
    • Associate the sender with a dedicated IP

This would add the sender.

Updated on January 5, 2022

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